Contact Us


Gateway Support   •   8am - 5pm CST, Mon - Fri

Phone: (888) 802-4842

Email: TIBGatewayAdmins@mybankersbank.com
Fax: (972) 969-1610

After Hours   •   5pm - 11:30pm CST, Mon - Fri

Phone: (888) 802-4842 / (214) 208-9458


Midwest Customers   •   8am - 5pm CST, Mon - Fri

Phone: (866) 220-7593 / (217) 547-2702

After Hours   •   5pm - 11:30pm CST, Mon - Fri

Phone: (888) 802-4842 / (214) 208-9458


TransCom, Wire Transfers and Fed Funds Support

Main Office

Phone: (800) 388-4842
Fax: (972) 969-1608
Email: TIBSolutions@mybankersbank.com

Midwest Branch

Phone: (800) 422-0734
Fax: (877) 409-2262
Email: TIBMidwest@mybankersbank.com

Credit Card Program Support

Phone: (800) 443-2819

Email: BankSupport@mybankersbank.com
Fax: (877) 809-9162

Debit Card Program Support

Phone: (800) 924-9222

Email: BankSupport@mybankersbank.com
Fax: (877) 308-7518

Merchant Program Support

Phone: (800) 327-0053

Email: MerchantBankSupport@mybankersbank.com
Fax: (877) 888-0653